Horwood’s Home and Community Support Services Inc. envisions becoming the go-to licensed personal care service provider for individuals, organizations, and government agencies. This commitment is rooted in our dedication to maintaining the highest quality standards across all aspects of our business operations.

Our mission at Horwood’s Home and Community Support Services Inc. is clear: to provide superior personal care and support services to our clientele. We adhere to best practices within the framework of Provincial Home Support Program Operational Standards and Provincial Legislation and Policies.

Operating from a set of core values, we ensure that these principles are ingrained and upheld throughout the agency. These values guide our relationships with clients, families, supporting agencies, and regulating bodies. They include individual and family-centered support services, genuine regard for clients, integrity, collaboration, prompt and reliable services, quality and excellence in our employees, a healthy and safe work environment, and confidentiality.

The guiding principles of Horwood’s Home and Community Support Services Inc. underscore our commitment to a client and family-centered approach as the primary driver of our organization. These principles emphasize promoting exceptional quality, fostering an open and growth-oriented environment, recognizing the crucial role of our front-line staff, making meaningful contributions to the community, committing to continuous quality improvement, and ensuring a safe and healthy workplace for all employees.